If a guardian or adult client (own guardian) sign out of Hillcrest’s care against medical advice, they will be provided with numbers for a crisis hotline as well as their local DCF office, should they need support. The numbers and information are located on the AMA form that the guardian or adult client will be signing, a copy of that form should be provided to them during this process.

If a guardian is removing a client and the treatment team felt that it was a potentially abusive or neglectful situation due to high suicidal risk, Hillcrest will file a report with the child abuse/neglect hotline. If the client is their own guardian, Hillcrest will notify the crisis team directly.